Frequently Asked Questions

My paintings begin with watercolor and carefully selected collage papers to create fabulous layers of color, texture, and depth. This watermedia collage technique allows me to create uniquely vibrant compositions that celebrate the beauty of nature and the joy of color, making every original painting truly one of a kind.

Yes. My original paintings are professionally matted and framed, ready to display in your home or office.

My giclée reproductions are available on 300-pound watercolor fine art paper, canvas gallery wraps, or metal prints. If you have any questions or would like to purchase a giclée reproduction, please contact me. I'd be happy to help you choose the best option for your space.

Yes. I welcome commission inquiries and would be happy to discuss creating a custom painting inspired by a special place, garden, or landscape that is meaningful to you.

Visitors are welcome at my Cranberry Hill Studio / Gallery in Great Barrington, Massachusetts. Please contact me to arrange a visit.

The best way to stay connected is by joining my newsletter. You'll be the first to hear about new paintings, upcoming art shows, and special announcements. You can also follow me on social media for my latest work and behind the scenes updates.

Yes! I ship throughout the United States.

Original Paintings
I offer free shipping on original paintings within the continental United States. If you're outside the U.S., please contact me for a shipping quote.

Giclée Reproductions
My giclée reproductions are professionally printed to order and shipped using the most cost effective shipping method based on your order and location. Most orders arrive within 4 to 7 business days after they ship. You'll receive tracking information as soon as your order is on its way.

If you need to cancel an order, please contact me as soon as possible.

Orders for giclée reproductions may be canceled only before they enter production. Once printing has begun, the order can no longer be canceled.

Because each original painting is one of a kind, all sales of original artwork are final. Every piece is carefully packaged using protective materials to help ensure it arrives safely.

My professional printing and shipping partners also take great care in packaging giclée reproductions, limited editions, and original artwork for safe delivery.

If your package arrives damaged, please:

• Refuse the package upon delivery if the damage is visible, or take photos of the box, shipping label, and damaged artwork. 
• Contact me as soon as possible. 
• Keep the artwork and all original packaging until the shipping insurance claim      has been completed. 

Any partial or full refund or replacement will be based on the outcome of the carrier's insurance claim.

If you have any questions or concerns about your order, please contact me. I'll be happy to work with you to determine the best solution.

Purchasing an original Barbara Doncaster painting does not transfer the artwork's copyright.

All artwork, images, and content on this website remain the intellectual property of Barbara Doncaster unless a licensing agreement is obtained. Unauthorized commercial use, including publication, reproduction, redistribution, or republication of the designs, images, artworks, text, or other content is prohibited.